WE|DO

WE

DO CZECHIA DELIVERIES
DO HAND-TO-HANDS
DO PICK-UP POINTS
DO PICK-UP BOXES

Send parcels all across the Czech Rep. with us

3 DELIVERY METHODS

We deliver parcels across the Czech Republic by ourselves using all three delivery methods: to the addressee’s home, to a pick-up points, to a box.

we|do HOME

300+ vans and drivers

Direct delivery to the customer. We do home deliveries. We do workplace deliveries. We do hand-to-hands.

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we|do POINT

1200+ pick-up points

Delivery to a pick-up point within the WE|DO POINT network all across the Czech Republic.

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we|do BOX

250+ pick-up boxes

Delivery to a pick-up box. Swift parcel pick-up. Boxes available non-stop.

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Our business partners can always expect us to find a CLEAR AND SIMPLE SOLUTION

Do you run an online shop? Do you wish to send parcels, reliably and swiftly, both to the Czech Rep. and to Europe? Fill in your contact details and we'll get back to you with an offer.

Request an offer

Delivery includes:

  • Delivery on the next business day
  • A text message and an e-mail containing delivery information on the day before the delivery and the day of the delivery
  • The option to change the delivery address or date
  • The option to redirect your parcel to a pick-up point or box
  • Insurance amounting to CZK 20,000 included in the price
  • Tracking parcels online
  • Up to 3 delivery attempts

For the WE|DO HOME service, parcels are categorized in line with their volume (width x length x height) or weight, whichever is bigger.

For example, if you send a parcel weighing 9 kg, with the volume of 0.15 m3, we’ll label it as the M-size.

S-size

The maximum weight is 10 kg
The maximum volume is 0.1 m3
The longest edge is 0.8 m

M-size

The maximum weight is 11–30 kg
The maximum volume is 0.2 m3
The longest edge is 1.2 m

L-size

The maximum weight is 31–50 kg
The maximum volume is 0.3 m3
The longest edge is 1.5 m

WE|DO POINT

The maximum weight is 15 kg
The maximum volume is 0.2 m3
The longest edge is 1.2 m

WE|DO BOX

The maximum weight is 15 kg
The maximum package size is
41 x 38 x 64 cm

An overview and prices of all products and surcharges can be found in the documents for download.

Up-to-date documents for download

Important documents you can’t do without.

CUSTOMERS ALREADY COOPERATING WITH US

  • MALL.CZ
  • Vivantis
  • Avon
  • Alza.cz
  • Dell
  • Lékárna.cz

WHY DON’T YOU TRY US, TOO?

REQUEST AN OFFER

Frequent questions

Check out the most frequent questions and answers related to sending parcels with WE|DO.

  • How to become WE|DO’s business partner?

    If you wish to start sending parcels with us, fill in your contact details on this site and we'll get back to you with an offer.

  • Do I need to be your business partner to be able to send a parcel?

    Yes, our services can only be used by our contractual partners with a valid Company ID.

  • How to hand a package for transport?

    You can order parcel transports in our Parcels Application or at the WE|DO Portal. In the app, you’ll enter all information and order the collection. You’ll then hand your parcels to our driver and we’ll take care of the delivery. Detailed information on how the WE|DO transport works can be found in our Transport Manual.

  • How to pack a parcel the right way?

    In order for the parcel to be transported safely, pick a wrapping protecting its content against damage incurred during road transport and against strain caused by the automatic sorting device and by mechanical processing. More detailed information can be found in our Transport Manual.

  • Which kind of goods cannot be transported?

    Parcels exceeding the permitted size and maximum weight for the given service; see the Overview of Products and Surcharges. For safety reasons, parcels containing items such as precious stones, banknotes, weapons, fire extinguishers, glass, big TV sets, monitors, perishable and thermosensitive parcels, etc., cannot be transported. The complete list of parcels disqualified from transport can be found in our General Terms and Conditions.

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Useful sections

IT ELEMENTS AND MATERIALS FOR YOUR E-SHOP

Whether it’s IT elements for your e-shop that you’re looking for, or instructions or logos, here you’ll find everything in one place.

FUEL SURCHARGE

For September 2022, the fuel surcharge amounts to 12.5 %. Following the statistical data of the week 34, the price for 1 litre of diesel amounts to CZK 42.36.

DO YOU WISH TO SEND PARCELS TO EUROPEAN COUNTRIES?

With us, you can send parcels to Slovakia as well as to other 36 European countries.

HAS YOUR PARCEL BEEN DAMAGED?

Please fill in a simple complaint form and we’ll try to fix the trouble together.

Contact me

Do you wish to send parcels with us? Please fill in your contact details. We’ll call you to tell you all the information and, if you’re interested, we’ll be happy to prepare an offer for you.

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